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Aibu to ask for the most "WTF" complaints

532 replies

HouseholdPlantMurderer · 17/08/2019 10:49

You have ever received?

I will start. Not the most ridiculous one, but in my top 10.
Woman demanding that I check in the back for a certain colour of a dress she wanted otherwise she will have me fired. After 5 minutes of her moaning she can't get it anywhere and me trying to explain that it's because it's not even made in the colour she wants, I went. I needed a toilet anyway 🙈

A customer ordered spicy italian sub. It's on a picture. It has a description there, he watched me to put pepperoni and salami in. Came back few minutes later FUMING that it's not vegetarian.... Sent a complaint to a head office about it too.

Aibu to ask for the most "WTF" complaints
OP posts:
mrspotatohed · 18/08/2019 14:09

A lady joined a queue of about 20 people (weekend, tourist spot, summer) got to the front and was asked 'is yours the skinny one?' As she had the same order as the gentleman in front of her but with different milk. She proceeded to start screaming that we had ruined her experience. Absolute crank she was.

DirtyToiletBrush · 18/08/2019 14:17

@Judashascomeintosomemoney

There’s a similar trip advisor review about Ben Nevis - nothing to do at the top apparently, not even a cafe where they could go for a cup of tea!

Ridiculoususername · 18/08/2019 14:19

Call centre, a customer hadn't paid their bill and used to intentionally go through to the wrong departments because those numbers were free phone, even though they knew they couldn't be helped, they would try to bully advisors into it.
She screamed at me for about 20 mins, ending with 'I hope your family all die'. As a widow, who'd just come back to work after losing a child. That was nice.

rwalker · 18/08/2019 14:40

Used to install phone line customer told me under no circumstances He will not be having any wires to his house or any wires inside (wanted phone socket in middle of house) .
Explained the service req's wire to work told me thats my problem and sort it but no wires

Wereonabearhunt · 18/08/2019 14:49

A small part of my job is organising transport for events. Had one guy scream at me down the phone cause I couldnt tell him EXACTLY how many minutes he'd be on the (free) bus from the town centre to the meeting venue.. i explained the event was 3 weeks away and the driver would need to take into account weather and traffic conditions but it would be about 10minutes... he continued to rage until he could speak to my manager because "about 10 minutes" wasnt accurate enough.

makingmammaries · 18/08/2019 14:54

I had a complaint that the simultaneous interpretation was not simultaneous. Well, no, it ain’t. Until you’ve heard enough of the sentence, you can’t interpret it.

Willow2017 · 18/08/2019 14:54

I love these threads for thier completely batshit customers but Ridiculous thats beyond the pale.
I would have had to reply to that. sod having to be polite on the phone, and it wouldn't have been nice. I am so sorry you had that at such a hellish time. [Flowers]

I work in a food business but thankfully we don't seem to get such bloody awful customers as some on here. After the first bit of politeness was rebuffed I would be perfectly clear on what I thought of them! And my face always shows what I think despite what's coming out my mouth as I have been told so many times.😁😁

ThatCurlyGirl · 18/08/2019 15:03

Not a customer but couldn't resist a an ex boss running an outdoor photo shoot complained I couldn't give her a specific five minute window during which it would be sunny and dry during a rainy day. Jesus wept.

Em3978 · 18/08/2019 15:12

@Lostandinsane my mum was that customer once, ordered a chicken caesar salad without the stuff that made it a caesar salad, ended up with leaves and chicken; complained, was looked at incredulously by lovely waitress who had repeatedly questioned the order.

She ate the chicken and leaves quietly, eventually.

Em3978 · 18/08/2019 15:19

As for myself, I had a parent complain that I'd made their child eat an apple (he liked apples) after recovery from a diabetic hypo as he had no other food with him. The day after diabetes training where apple was suggested as an OK recovery food (after the haribo(!) he used to bring sugars back to safe levels) if nothing else was available.

Another parent complained that I insisted her child went to first aid after he'd clonked his head hard on the concrete playground in a fall. Apparently if said child reckoned he felt ok he should have been left to play.

DirtyToiletBrush · 18/08/2019 15:43

I really don’t envy those posters who have jobs that involve dealing with the general public! I’ll stick to spreadsheets.

Fanciedachange1 · 18/08/2019 15:46

I forever get asked, and huffed and puffed at when I answer, if I can see a patient early and be done in 15 minutes because they parked in the 20 minute free parking drop off bay.

Even when I politely explain that they have 3 seperate tests, each booked in 15 minute slots so no it can’t be done in 15 minutes especially when they are early and there are still people ahead of them!

MissConductUS · 18/08/2019 16:04

I forever get asked, and huffed and puffed at when I answer, if I can see a patient early and be done in 15 minutes because they parked in the 20 minute free parking drop off bay.

And there are the patients who turn up two hours late for their appointment and then get arsy when they can't go ahead of everyone who is there early for their appointments.

Mary54 · 18/08/2019 17:29

Currently working in a small garage. Boss was castigated for being rude and unfriendly to a walk in customer. Boss had just crawled out from under a car to greet the customer and had failed to shake hands as he was covered in dirty oil from the elbows down

GoodyAdultHumanFemale · 18/08/2019 17:34

I had a child's parents complain that I wouldn't take their 10 year old kid out on the road doing Bikeability.
Their kid couldn't ride a bike.
The emails went on, and on, and on.
They JUST wouldn't be told 'no'.

Fairytalefaye · 18/08/2019 17:45

Work in retail, clothing department of a supermarket. I had one file a complaint against me because i couldn't tell her the shoe size of her son. She didnt have her son with her and she didnt know the shoe size herself, all she kept saying was "he's seven" (age). I have so many more but it would be me writing you a book.

chickengirl77 · 18/08/2019 17:46

Easter Saturday-why are there no eggs left?
Guy wanted a hot roast chicken in his home shopping order and couldn't grasp the concept that it wouldn't be hot by time it was delivered.
Massive pizza order,came back to collect and walked away when I told we dont cook the pizzas,left with 15 cyo pizzas he didn't want!
Not me but a colleague,old lady shouted at her because store was closed xmas day and she had forgot to buy cranberry sauce!
Why is store closed xmas day/easter sunday
How dare we close early xmas eve.

darkcloudsandsunnyskies · 18/08/2019 17:49

The person who complained that the speed humps in the gym car park made them slow down.

The extremely rude woman who phoned me at home complaining her clothes order had not yet been delivered “sorry madam I’ll have the lad bring it round immediately on the bike”. Much more fun than telling her she’d phoned the wrong number.

Dieu · 18/08/2019 17:59

My ex husband did the Tesco graduate scheme. He received a few bizarre complaints. One such customer had bought a certain Toy Story figure, and then complained that his receipt read '5 inch Woody'. Grin

CaMePlaitPas · 18/08/2019 18:03

@Soubriquet Gah! Don't tell them our secrets! I used to go to "look out the back" but in reality used to boil the kettle for a cup of tea.

RoseAdagio · 18/08/2019 18:05

When I was a criminal defence solicitor a man I had to represent complained about the way I spoke to him. He said there was no tenderness in my voice. He was being prosecuted for beating his wife and threatening his kid.

In my personal life, most recent example would be my mother in law complaining that she had to wait 4.5 hours to be allowed to hold our daughter for the first time. Said baby was less than two weeks old and had spent pretty much the entire time either MiL was here either cluster feeding or asleep. And MiL held on to this grievance for over a year before complaining about it. 🤷‍♀️

Zaphodsotherhead · 18/08/2019 18:06

Oh yes - the 'you've sold out of ice cream' ones.

On a day that had been forecast to be hot for at least a week beforehand. Plus they were complaining at 5pm + and the shop had been open since 7am. See also: 'you've run out of barbecues/salad/hotdog buns'.

Ngailia · 18/08/2019 18:10

On the last day of the school year, a parent came stomping in to complain that she didn't know that the school was closed for the summer holidays and who was going to look after her child! I said that I was going to be busy looking after my own kids. So she said 'Well one more won't matter then!' And promptly dumped her child's bag (and child) in front of me!

Yelloyello · 18/08/2019 18:12

A lady once told me that she had hurt her leg on the corner of her oven door that she had left open and absentmindedly walked in to on her way back into the kitchen. Was outraged it had hurt her and was planning on calling John Lewis to tell them how badly it had hurt her. Hope they advised her to remember to shut it after use, no idea what she thought they were going to do for her!

mrsdeedow · 18/08/2019 18:15

I used to be a Karaoke Dj. I had many a customer complain that they didn't like people's song choices, or why was I letting a bad singer get up and sing? They do understand the concept of karaoke in a pub don't they?!