Only just came on here to check up - hasn't been in my 'I'm on' for ages!
Hope everyone's had a nice Easter - we are definitely chocolated out! DD's now think its normal to have a bit of chocolate most nights for pudding!
Will catch up later tonight, but on the topic of Clarks Cerubina - I've always followed my mothers footsteps and agree that they do do some lovely shoes. Our school run is quite a walk, so I like to know that the girls have properly fitted shoes. My feet a weird - most shoes kill my feet, so I want them to be comfortable. After the whole 'canvas shoe' palava, I decided to just get the DTri's some Doodles (I just wanted something different!) - went well and they all got fitted and chose some cute ones. Wore them around for a few days and were fine; then decided to do the nursery run (is opposite way to school run so we always drive) and is quite a bit further than school run, but not on busy roads. Let them walk and they've been getting really good lately so didn't take the buggy. Alexa is the laziest when it comes to walking and is always whinging that her legs hurt. Well, she started 2 minutes after we left nursery for the walk home. We got the usual 'my legs hurtin' every 2 seconds, and after 10 minutes walking I got a bit cross and told her that I'd had enough of her whinging, and that I just wanted her to walk nicely like the others - she sulked the rest of the way home. We got in and everyone took shoes off etc, but Alexa just suddenly burst out crying and was sobbing her little heart out - she wouldn't tell me what was wrong, she'd said something was hurting, so I went through the process of saying each body part and whether it hurt. It was her feet. She finally let me take her socks off, and the poor little thing - basically, her whole left foot was one huge blister, and was actually bleeding. I've never seen her so upset; and I've certainly never ever seen a blister like it - her whole heel was covered in one big blister which went all the way round to the ankle bone; then she had 2 long ones going along the sides of her feet, and then 3 toes were blistered. I felt awful I actually cried
I had an hour or so the next day by myself (nursery/playdates etc) so I marched DD into big local Clarks and waved her bloodied, blistered foot around. I made it pretty obvious how disgusted I was. The staff there were all 'its nothing to do with us' type thing. Manager came out and agreed that it was quite bad and offered to replace the shoes - replace them?! Poor DD was terrified and refused to put her foot back in them! Then manager said she should be re-measured - used the handheld one, shoved her foot to the back which was obviously ridiculously painful for DD and she started screaming - manager had made her foot start bleeding again.
Normally I can always keep my cool, but we were both so stressed out that I just had to walk off. I rang main Clarks customer service who were just brilliant - apologised profusely and agreed that it was awful. She said that DD could pick any pair of shoes in the shop (although understood if DD didn't want to just yet) and would send a £40 voucher. Customer services lady was lovely :)
Sorry that story was so long - I'm still a Clarks follower, but I'm just very weary now of the fitter. Customer services think that DD hasn't been fitted properly - but she'll be re-fitted once her feet have recovered, and if so then they will be taking the case further with the fitter. I can't fault their Customer services; but even the staff instore just seem to hate their job, and even going to get the shoes from out the back is too much effort.
Thank god we did get the Crocs - A has had to go barefoot for a few days, but back in Crocs now :)