Grrrr. Am fuming. Arranged with building society to borrow additional funds on top of very low mortgage. Telephone interview was a great option and their advisor called and went through the requisite information. (We have a mortgage with them already)
So, I was under the assumption that they would send an application as I told her what product we were applying for etc.
She calls last week to inform me about the change in life insurance. I ask her about application, and she says she thought she sent it out...
Oh, and the 5 year fixed rate is no longer available.
Spoke to Branch Manager who says that unless they get a returned application, there's not much that can be done.
I feel sick.
Am I stuffed?