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Is the PAYE online website working?

7 replies

fruitful · 12/04/2005 17:24

Has anyone tried to file PAYE year-end forms (P14 etc) online? It keeps telling me that "your record are being updated - try again later". I've emailed them but had no response. Is it just me or is the site too busy or something?

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mrsflowerpot · 12/04/2005 17:42

Haven't tried yet but was told over the phone a couple of weeks ago to avoid this week and the week of the deadline as it was likely to be flooded. I was planning to do it end of next week, hopefully less busy but still gives lots of time to sort it out if there is a problem.

I rather suspect that it will be like all these things and they will have massively underestimated the demand.

fruitful · 12/04/2005 17:45

Hmmm - and if we can't get on the website and have to file by post, will they pay us the incentive anyway? I think not!

Maybe I'll just do it at 3am - will be up anyway, lets face it! Can feed and type at the same time, I'm sure.

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mrsflowerpot · 12/04/2005 17:46

Hadn't thought of 3am - good idea! Can do it when up with horrible pg indigestion.

tallulah · 12/04/2005 18:27

fruitful- there is a known problem- it isn't just you

fruitful · 12/04/2005 19:40

Tallulah - so do I just keep trying, or do I need to contact them?

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tallulah · 13/04/2005 18:07

It's been restricted today to 2pm to midnight.

(sheer weight of traffic)

fruitful · 14/04/2005 20:48

What, so now the same number of people will be trying to use it in half the number of hours - so how does that help then?

The IR are amazing. They offer us £250 to file online and then are surprised when loads of people do it!

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