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Shopper Discounts

2 replies

LIZS · 14/10/2008 22:28

On checking our recent cc statement it seems that when we booked a hotel via Expedia we had received a discount of £10 but what we didn't realise was that by accepting this we had signed up for membership to Shopper Discounts who have subsequently debited £8 a month since July for the privilege of receiving more "offers" by email. These emails look like many other promotions.

We have now cancelled but our initial £10 saving has cost us £16 . Just thought I'd alert anyone who may have similarly overlooked cancelling before their free 30 day "trial" ended or perhaps signed up without realising that they could access you details and continue to charge.

OP posts:
LIZS · 15/10/2008 08:27

noone else then ?

OP posts:
Webloyalty · 19/11/2008 15:31

Dear Lizs:

We have recently come across this forum and would like the opportunity to answer your questions or address your concerns about our membership program Shopper Discounts & Rewards but we don't know who you are.

We encourage you to contact our Customer Service team on 0808 234 1539 (this is a free phone number), Monday to Friday 8.00 a.m. to 8.00 p.m. and Saturday 9.00 a.m. to 4.00 p.m., or send us an email to [email protected]. One of our dedicated customer service representatives will be happy to help you either by answering questions or cancelling and refunding your membership if you are unhappy.

Webloyalty wants to ensure that Shopper Discounts & Rewards members understand and derive full discount and insurance benefits from their memberships. Your feedback is both important and valuable to us.

With very best regards,
Customer Service Team
Shopper Discounts & Rewards

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