What would be my rights with this ring?

[NeedMoreIron]

I’ve previously posted about this ring in AIBU last week.

We purchased this ring 2 weeks ago. Within a few days I noticed this scratch/mark on it. I had barely worn it so I was certain I hadn’t done it - anyway they said they didn’t think it was there when I purchased it, their word against ours kind of thing - so we accepted their offer of a free polish.

It came back and to me we couldn’t see the mark after the polishing. Its had very light wear this week - and I’ve just noticed the EXACT mark is back in the exact same place. What now? First photo is the mark before polishing, second two are now. Thank you.

Gold scratches with wear - if the exact same scratch has appeared after it was polished out then its something that you do regularly that has caused it - whether its a door handle, an item you carry , etc

you will only noticing as its new and you are examining it - jewellery you wear every day will just get scratched thats what happens - i never take my rings off so they do build up a general texture of light scratches but you dont really notice

Is it real gold? Can you get it looked at by a valuer?

These are my wedding and engagement rings. They are platinum which is a very soft metal. The engagement ring is 15 years old. The wedding ring is 5 years old. I have scratches on them but nothing like that.

Yes it’s 18k gold - it cost £2,150. I can’t imagine what I’m doing with my left hand though to cause a scratch in the exact same place in less than a week. I don’t use my left hand as much as my right for opening doors etc, I don’t wear any other rings. I’m wondering if it’s a defect in the metal that polishing only buffed/hid then with the wear over the week it was visible again.

I don’t think that’s right at all. Try getting it polished again then wear it on the other hand?

Try wearing it with the damaged side towards your ring finger for a week, then wear it the reverse way for a week and see if it gets worse or if damage appears on the 'good' side. That might help you decide if it's something you are doing while wearing it. Its weird though, my rings are 18ct, I have them donkeys years and while there are tiny scratches on them its nothing like that.

take to another jeweller and ask their advice?

It definitely looks as if something you are doing is casing it to scratch in the same place. Do you have a photo of when it was returned after polishing?

That Is quite a scratch. My wedding ring is a 150 year old 22 carat ring and although it’s had a few polishes throughout its time and there are scratches on it, they are not as bad as yours even after I managed to scrape it on a wall. I’d go back to the jeweller

Unless you're cleaning it with wire wool, I'd be taking it back to the jewellers for a replacement.

That looks like engraving or a hallmark that's been polished out. They need to sort it for you.