Hello, wondering if anyone is able to advise on switching from claiming childcare costs via TFC to UC.
My partner and I have been paying for childcare via the Govt TFC system, but have recently realised we are entitled to UC and are in the process of submitting a claim. I understand that you cannot claim both TFC and UC, but am confused as to how to answer the "do you have childcare costs?" question in the initial UC claim. The application asks for details of costs that have already been paid to the childcare provider, but obviously we have paid these via the TFC account. Should we therefore answer "no" to this question, then amend our UC claim (when approved) to include future bills? I spoke to the UC helpline, but they simply quoted the information from online that you cannot claim both... Thank you in advance for any advice.