Someone’s using my card detail to set up Uber eats subscription

[Moonlightfrog]

A couple days ago I got a notification from Barclays to say 2 payments had been made from my account to Uber eats. I don’t use Uber eats (we live in the middle of nowhere and they don’t deliver here) so ring the bank straight away. My card was cancelled and a new card has been sent out to me.
I had to call the bank back when they payments had cleared which I did today only to be told that they had set up a subscription with Uber eats and apparently have now used my new card details (I haven’t even got the card yet but obviously it’s on my online banking). The bank have told me they have blacked any payments to Uber eats and are now sending me out yet another card.

I don’t use cash machines, I pay contactless when I’m out and only really use Amazon, Ocado and places I can pay via PayPal online. Occasionally I use google pay to pay for parking. I can’t work out how they have got my card details and those of my new card which I haven’t yet used (new card details have not been put on google pay).

Im worried when I get the 2nd replacement that this will happen again?

Has anyone else had this happen?

No one in my house has used Uber eats (my dd is severely autistic so not capable), no one other than me has my bank details…..other than who ever is using them for Uber eats.

I’ve got the same issue with random “Uber Eats” payments with Santander/mastercard. I’m now on my 3rd replacement card. 🤬
I've NEVER used Uber Eats, there’s no chance anyone at home got any of my card details or use my uber eats account (I have the app but there’s no orders on it)
The bank just keeps replacing the card and refunding. It’s so frustrating.

And I only notice it because I never use uber eats. These type of payments could easily go under the radar and be missed for people who use regularly use uber eats, it’s very worrying. There could be thousands of people who never notice this type of fraud.

I don’t know how they keep getting the new card details. I think the skimming of card details might be possible at petrol pumps, and I only go to one station! And I don’t drive so much so that’s in frequent.

And I can see online that it’s been happening for years on visa in other countries, with other banks.

If I were you, I'd reset my passwords, maybe even set up a different email address to be attached to your bank account. If it continues, I'd speak to the bank, ask them if there's any further support available from them and if there's any way you can change your bank account number.