Monzo refund help

[imcountingtothree123]

Already posted in AIBU but realise here might be better…

Can anyone advise what to do.

Last week I purchased over the phone some tickets to a concert with a large well know establishment. The money left my account (over £100) and I received the confirmation email straight away.

The next day I received a refund from the same company for the same amount.

I’ve just called them and they’re not aware of anny issues/refunds and my seats are still booked. They confirmed seats can’t be cancelled/changed without contacting me first. They weren’t at all bothered about the fact I’ve received a refund.

Do I keep quiet or call Monzo?

I’m worried on the night my booking won’t exist!

It likely won't. A refund isn't a Monzo error, it's an issue with the company you booked through.

Had something similar with Ticketmaster and Barclaycard. Money was taken again a couple of days later and I went to see Foo Fighters without a problem.

Just keep your eye on it.

Thanks. If they never take or get in touch would you risk turning up at the event? It’s not until the end of August

Take the money*

@SingWithMeJustForTodaylikely I wont be charged again or lose my seats?

Not with monzo but Lloyds bank, it only seems to be purchases from eBay but money goes out then next day it’s back in again then a couple of days later it goes out again

If you get the tickets, rock up and enjoy!