My mum and I opened a joint 40 day notice account with Clydesdale bank before it was taken over by Virgin. It has about £13k in it - rubbish interest rate so I want to close it.
Bank customer services say it needs to be done in branch and both of us need to be there. My mum lives in N Ireland (no branches there) and is terminally ill with stage 4 cancer - so can't travel to come here.
What a nightmare! Any suggestions??