I apologise if I sound very stupid, I have dyslexia and whilst I run a successful business I struggle with some aspects of reporting and accounting. If you can help I am very grateful.
I opened an HSBC Kinetic account for my business in Oct 2023. I checked I could download statements at CVS file. I was told this was no problem.
I have just started my tax return 2023-2024 and it has not allowed me to download as a CVS file - I can only download the statements as seen. I called and was told that despite Kinetic being a business account it does not have this function.
I was on the phone for 48 mins and no one was able to answer my questions - the man I spoke to did not know what a tax return was!
Does anyone know how I can do this or how I can work round it at all? It will take an incredibly long time to type it all into Excel myself 😑