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ISA panic

4 replies

Dogondoolally · 17/04/2024 20:34

So I opened a Cash ISA last Sunday 14th online and nothing had happened to my account where the money was coming from . I did a chat today online and they said there is no application pending and that it was probably due to not being captured by the server.
So I went into the bank and asked in person and she said she could see my application and to give it a few more days. After a couple of hours my bank flashed up on screen with a knicker transaction I had just done in M&S and also the money for new ISA. But on my app there is no new ISAaccount just my money deducted from current acc. Is this the norm whe does the account appear, I haven’t any paperwork. I’m shitting it that a huge chunk of money has gone out and I don’t know where.

OP posts:
Dacadactyl · 17/04/2024 20:35

I'd put in a complaint.

The last time I complained to a bank I got 75 quid.

Chatonette · 17/04/2024 21:17

Are the ISA and the account which funded it at the same bank?

Dogondoolally · 18/04/2024 08:50

Yes same bank, so I thought it would be quicker.

OP posts:
Chatonette · 18/04/2024 10:56

Maybe you put in the wrong account number when you completed transfer?

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