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Paying in a cheque, wrong location on receipt.

1 reply

BCSurvivor · 19/12/2023 07:59

I rarely see cheques any more so was a bit flummoxed to receive a (small) one from the premium bonds last week.
I paid it into a machine at HSBC on Saturday and it's still not showing in my account ASAP deposit, but I think that's normal as it was paid in at the weekend?
However, when I checked the receipt today, the slip shows the location as Sheffield and the time as 1.41pm, but I paid it into the Swansea branch at around 12.35pm...the bank actually closed at 1!
Should I be worried about this?
It was a legitimate machine inside the Swansea HSBC bank, despite saying Sheffield and the wrong time on the receipt.
Why would the location/time be so wrong?

OP posts:
Igmum · 19/12/2023 09:15

Sounds like the HSBC computer is glitching. Or perhaps all payments are routed to central processing in Sheffield. I'd phone them. Suspect all is fine. (And congratulations on your win 😁)

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