Hi everyone
Hoping anyone can help me with this
I claimed for Dla for my child back in September
it said on the form “if you haven’t heard from us in 2 weeks to say we have received your forms give us a call”
I’ve tried calling around 15 times but can never get through
I read online that they are no longer sending out texts to confirm receipt of forms and that its taking roughly 6 months to process a claim
i was just wandering if anyone can confirm this to be true, I guess what I don’t want is to wait 6 months only for it to turn out they never have received my forms and I have to start all over again
Thank you