Hi
Does anyone know if I can backdate a JSA claim? Essentially, I left my job voluntarily in mid-July 2023, was unemployed for three months, and started a new job on 1st October 2023, I submitted a JSA claim on the 31st October 2023, attended the in-person interview, and was informed that I couldn't backdate the claim. They stated that because I was currently employed, my backdated claim was invalid.
Can someone help?
Many thanks
Bruna