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Bought item, appears twice on bank statement - help!

5 replies

mumbojumbo · 18/12/2004 09:14

Quick question for anyone!

Went shopping last weekend and bought some items from a large stationery store. Paid via debit card. Got my bank statement yesterday and spotted that the entry appears twice, indicating that the money has been debited from my acccount twice.

Question - who do I take it up with: The store or my bank?

TIA

OP posts:
cranberryjampot · 18/12/2004 09:17

both but make the Bank your priority

DoesntChristmasDragOn · 18/12/2004 09:38

Definitely bank first.

IwigitcouldbeXmaseveryday · 18/12/2004 12:21

Message deleted

mumbojumbo · 18/12/2004 14:41

Thanks for the replies. I checked with the store this morning and it turns out that they had a problem with their retail system and everyone who bought items last Saturday were charged twice. The over charge was then refunded last Wednesday. So I then checked my bank account online and sure enough, the money had been refunded. Never thought to check online until afterwards (sleep deprevation!!).

Thanks again for taking the time to reply.

OP posts:
IwigitcouldbeXmaseveryday · 18/12/2004 14:43

Message deleted

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