My daughter was finally awarded in June after a long wait from Sept last year .I them did a redetermination and her award was upped. This is were I am confused the back pay and monthly amount don't match the award on the letter I have spoken to 3 different people and just keep being told they don't have access to that information and that they will get someone to call me back but that dosnt happen. Does anyone have any idea what could of happened or what I can do next ?