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How to use virtual prepaid Mastercard?

7 replies

Polkadotbee · 28/06/2023 09:52

I received a £50 virtual prepaid mastercard following a promotion from Hisense when I bought a tv from them.

I have tried to use the card online and it keeps getting declined. I have activated it. The problem seems to be there is no name or billing address on the card or on any of the emails that came with the card. I have tried contacting Hisense on Twitter but have had no response.

Has anyone got any ideas how I can use this please?

OP posts:
MattDamon · 28/06/2023 10:13

Amazon will take it. I've used similar in the past. Buy a top up of £50: https://www.amazon.co.uk/gp/product/B08G9L873R

Beckybr1990 · 01/07/2023 16:01

Hi, I have had exactly the same issue. I bought a washing machine. Eventually after months of hassling them, I received my £100 pre paid Mastercard. I have activated it but cannot use it, it keeps getting declined! They just don’t respond

MMBaranova · 01/07/2023 16:12

Try paying for something at a checkout where you can swipe (on the side of the card reader). No pin, no tapping. Had one of these that became a mini nightmare and that used it up. Be prepared though to use cash in case it doesn’t work, so do it for say £10-20 of purchases.

Beckybr1990 · 01/07/2023 16:54

It’s a virtual one, so I can’t do that . I have to use it online

MMBaranova · 01/07/2023 17:10

Ah didn’t read carefully enough. What a circle of hell.

Polkadotbee · 03/07/2023 18:16

Beckybr1990 · 01/07/2023 16:54

It’s a virtual one, so I can’t do that . I have to use it online

They sent me the following link when I complained which allows you to register for 3D secure which allows you to use the card. I got my Tesco online shop successfully with mine!

www.perxreward.com

How to use virtual prepaid Mastercard?
OP posts:
JannetTya · 20/06/2024 09:07

Dealing with virtual prepaid Mastercards can be tricky, especially when there's no name or billing address provided. Have you checked if the card needs to be registered or if there's a specific activation process you might have missed? Sometimes, contacting the customer service number on the card itself can lead to quicker resolutions than social media.

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