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PayPal - Cannot update card details

5 replies

SOT3 · 25/10/2021 17:03

I have just been issued a new Visa debit card and simultaneously recieved an email from PayPal to say I need to update my new card details on their system.

I clicked on a link in their email but cannot find a part of their website to update my details and am feeling a bit stressed.

Does anyone know how to do this please? Many Thanks.

OP posts:
HazelandChacha · 25/10/2021 17:16

Don’t ever click a link in an email!
There are loads of spoof PayPal emails.
Open up a tab in your browser and log into your account then look for wallet, you add cards in there.
I will get photos.

dementedpixie · 25/10/2021 17:20

Do you have the app?
There's a bit to add new cards to your wallet on there

HazelandChacha · 25/10/2021 17:22

If ‘wallet’ isn’t at the top of your page try pressing the little cog I’ve arrowed next to the log out.

Once you press wallet it takes you here where you can link a card.

PayPal - Cannot update card details
PayPal - Cannot update card details
dementedpixie · 25/10/2021 17:23

On the app click on the bit at the bottom right to go into the wallet and then click '+' to add a card

PayPal - Cannot update card details
SOT3 · 25/10/2021 17:33

Thank you both so much for your help, I really appreciate it.

I haven't got the app, but will follow Hazel's instructions.

OP posts:
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