Income tax refund - website not working?

[Mooserp]

Anyone else with this problem?

I am due a refund of overpaid tax (not a huge amount, sadly!) but when I fill out and submit my details online I just get the message 'Something has changed and you cannot use the online refund service at the moment.'

I'd give them a call. it may be that there is a glitch on the site or a recalculation has been done.

Took me a year to receive my tax refund. It was promised in September 20 and only landed in my bank account this week. I can't count the number of times I called, messaged etc. Hopeless. It was a lot of money too.

I hope you have more luck than I did!