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Universal credit confused

5 replies

Crsmartin30 · 07/10/2021 11:54

Hi folks, we currently receive universal credit as my wife is still at home looking after our 18 month old while I work full time. Our payment date is the 8th of the month which is tomorrow. Today we received a payment into our account of 75p from universal credit which is well well below what our payment due is showing in our Uc account on the web portal. We have been paid early when the 8th falls on a weekend or bank holiday but as it's just a normal Friday tomorrow we can't understand why we have received this payment today? We are hoping it's a recalculation on their part from a previous payment that was short and we will receive our proper stated payment tomorrow? Has anyone had this happen to them?
Thanks for any and all advice c&l

OP posts:
shazzz1xx · 07/10/2021 13:42

Go on your online journal and go to payments and see what it’s says they are paying you tomorrow, your payment wouldn’t have gone in today as no need for it to be given earlie as it’s a normal day

Danikm151 · 07/10/2021 16:58

If they've done a recalculation it may have been paid earlier.
Last month they had to recalculate my child care costs. My payment was due on the monday but I got the recalculated part on the thursday. You could always put a message in your journal to check?

Crsmartin30 · 07/10/2021 17:09

@shazzz1xx

Go on your online journal and go to payments and see what it’s says they are paying you tomorrow, your payment wouldn’t have gone in today as no need for it to be given earlie as it’s a normal day
Yeah in our journal it says our normal payment amount and date. Just got us a bit worried. Thanks
OP posts:
Crsmartin30 · 07/10/2021 18:25

@Danikm151

If they've done a recalculation it may have been paid earlier. Last month they had to recalculate my child care costs. My payment was due on the monday but I got the recalculated part on the thursday. You could always put a message in your journal to check?
Hi thanks I will do that tomorrow if the proper payment isn't paid. Did your payment calculation change in your journal as ours is still saying the amount we expect? Cheers
OP posts:
Danikm151 · 12/10/2021 00:27

Sorry didn’t see the reply. Yes the payment had the full amount but the journal message had the recalculation.

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