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Gym cancellation

0 replies

deste · 18/02/2021 22:52

Cancelled my gym membership at the end of October last year because I was too scared to go back. The two months before that I was allowed because of my age to delay restarting. The third month I had to pay a payment of £18.95 to delay another month. Two days later I cancelled completely giving three months notice as per contract. They said I was too late to cancel November even though I gave notice a few days before the start of the month. My cancellation therefore should have been December, January and February. When gyms had to close again they told me not to worry that they had frozen my membership. My DIL is also a member and has been told her membership is also frozen but she would not be charged. I assume if they restart my membership I will have to pay three months payments but if some are not having to pay surely as a member myself should I not be entitled to the same terms as members who wish to keep their memberships going. Not sure if that makes sense but nothing in my contract to say they can change the goalpost to suit them. I feel they are making it up as they go on. If I am liable I will of course pay. Do I have any rights or can they change the terms to suit the club.

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