Ok, so I'm a single mum to 1 child and working part time (18 hours per week). I currently received WTC and CTC, having them paid weekly.
Long story short, I might be losing my job soon (due to funding issues at work). My friend told me that if I lose my job and decide to make an unemployment benefit claim, then I'd have to be switched from Tax Credits to Universal Credit. How does this happen, and is it really as painful a process as people say? I've heard from real horror stories about it, so I'm nervous!. Anyone been through this process? Is my friend right when she says I'd have to go on UC if claiming whilst unemployed?