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Original poster

Lloyd’s app

9 replies

RIBlue · 17/12/2019 16:09

Odd question but has the keyboard disappeared for anyone else in the Lloyds app?

I can open the page to make a payment but there is then no keyboard to type in the amount.

It’s driving me insane, same problem yesterday and I’ve logged in and out repeatedly!

OP posts:
Palavah · 17/12/2019 16:13

Are you iPhone or Android?

FiveGoMadInDorset · 17/12/2019 16:16

I made a payme t on my phone about 1.30 and it was fine

Original poster
RIBlue · 17/12/2019 17:21

iPhone!

OP posts:
Palavah · 17/12/2019 17:25

When you click into the amount box does the keyboard appear?

Original poster
RIBlue · 17/12/2019 17:46

No. It’s also not on the screen to type in the search bar for the person but I can select them by manually scrolling through the list.

I’m trying to avoid uninstalling and reinstalling because I’m rubbish at remembering any of the login details but fear it’s inevitable!

OP posts:
BonnyE · 19/12/2019 06:39

Have you contacted them? DH had a similar issue and called up. Advisor said it was a known fault and told him what to do. Sorted.

Original poster
RIBlue · 19/12/2019 18:59

@BonnyE I haven’t but I will now, thank you!

OP posts:
BarbaraDavies · 08/01/2020 18:55

@RIBlue What was the solution? I'm now having this problem!

Original poster
RIBlue · 08/01/2020 19:11

Closing everything running in the background and a software update did the job in the end!

OP posts:
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