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Anybody used Digidentity when applying for UC?

4 replies

Soen · 07/10/2019 20:41

Hi all,

After an evening of palava applying for UC, I have finally got my documents verified with a company called Digidentity (one of the governments approved ID services).

It says my documents have been verified. However the company is performing a 'manual check' as well. It says that the average time for this to complete is 34 minutes and it can only be done during service desk opening hours.

The website is no help. Do I need to call the service desk?? Or how will I know the checks have completed? I'm completely fucked off with this new system to be honest.

OP posts:
StartTheC0untD0wn3725 · 07/10/2019 20:55

Sounds like a scam.

Once you apply for UC, you will receive an appointment to go to job centre to verify your identity

You need to take the original documents to the job centre

Babyroobs · 07/10/2019 22:26

Some people can verify online. I help a lot of people to apply for UC but have never managed to get the online verification to work. I usually end up making them an appointment at the job centre to do ID checks.

Soen · 09/10/2019 22:59

I got the damn thing to work eventually. It was so convoluted. I can understand why UC is a pain for a lot of people

OP posts:
Soen · 09/10/2019 23:00

I'm certain its justba data harvesting exercise to pass on to third parties

OP posts:
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