Has anyone had any experience with Kensington Mortgage Company, or is it just me that has had £50/month arrears fees added, despite paying an arrangement to pay off arrears; charging £97/month for their insurance, despite me providing insurance certificates of my own comprehensive home insurance with Halifax Bank; and worst still vast Solicitors costs figures so vast up to £17,612 in one day for example: 02/01/13 £3084.40
08/03/13 £8652.44
10/07/13 £3060.00
23/08/13 £5992.80
18/11/13 £ 720.00 *
18/11/13 £8072.98 *
18/11/13 £8820.00 *
24/03/14 £ 540.00
05/06/14 £ 694.20
As a lone parent things were already tough, let alone these kind of charges on top.
Has anyone else had problems getting statements that show charges, I had to fight for years to get them to disclose why the figures were so out?
Just wondering if it is just me, an error or oversight or if this happens to others.
I have lost my home as a result of refusing to not pay such unfair and excessive fees.