Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

Money matters

Find financial and money-saving discussions including debt and pension chat on our Money forum. If you're looking for ways to make your money to go further, sign up to our Moneysaver emails here.

Double charged and changing exchange rate?

1 reply

UtterlyUnimaginativeUsername · 15/09/2018 09:16

I paid in euro for an activity we're going to do on holidays. The company accidentally charged me twice. I informed them, they looked into it and refunded me one payment.

However, in the three weeks it took to deal with the issue, the exchange rate had dropped. When they charged me, they took the equivalent of €107 twice, but when they refunded me one of those, I only got €82 back.

Should I ask them to reimburse me for the difference? The overcharging was their error and now I'm out of pocket by €25.

OP posts:
UtterlyUnimaginativeUsername · 15/09/2018 09:18

Though thinking about it, the dropping exchange rate means our money will go a lot further while we're there, so we'll benefit by more than €25. I think I'll just leave it.

OP posts:
New posts on this thread. Refresh page
Swipe left for the next trending thread