Complete Saving

[user1487194234]

Just noticed £15 charge on my credit card over the past few months Anyone any experience of this

What does it say beside it? Late payment charge?

You have signed up to something called complete savings that charges a monthly fee of £15 i think. They give a 30 day free trial and then charge

www.completesavingsblog.co.uk/completesave-co-uk/

Have you bought anything from argos recently? There's a thread on moneysavingexpert.com saying that an ad for complete savings comes up when you check out, and if you approve it you then get roped into this £15pm fee. Hate sneaky shit like that

Have just checked my statements and have been paying this for a year..Have no idea what it is for .Don't use this card very often
Will be contacting the Company and my Bank tomorrow

That will teach me to read my statements properly

£180 don the drain

That's horrendous. Hope you can get your money back.

Email them and insist on your money back! Don't assume it'd down the drain.

I've just realised I've been paying this for 2 years and hadn't realised - I'd seen the transaction a couple of times and thought it was DH ordering parts as Jose sites he use come up looking like this transaction.

The bank say I must've ticked a box, probably on the train line or Premier Inn!

Thriving feckers. I'm so annoyed I didn't notice before as I'm on top of all direct debris etc, this just disguised itself. About £300 gone 😖

User did you get any money back?

Yes Should have updated earlier but yes got it all back Took a few emails but then they caved

What did you say to them to get them to cave? If it's not too nosy that is.

They did insist I had applied for their services But I know I did not

Thanks good advice.
Wish me luck

Sorry xpost
I emailed their customer services initially just saying I didn’t know what the payment was for
They came back within a day saying I had applied for the scheme when buying concert tickets a year before
I had bought the tickets but had not applied for their scheme
I went back and told them that and said I was going to Trading standards
They came back quickly to say that I had applied,and it was not a tick box but full details etc but as a gesture and because I had never used the service they would cancel and refund which they did and the money came through quickly
I am 100% sure I did not apply for this
I should have noticed the first time the payment went through

1 other thing I am not sure if it made any difference but I work in a legal office and with ny boss permission I sent my emails from there
Good luck,I had written the £ off in my head but getting it back was much easier than I thought thought it would be