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Original poster

*ANYONE WHO HAS CHANGED MORTGAGE LENDERS IN THE LAST 6 YEARS MUST READ THIS*

116 replies

emmatomATO · 26/04/2007 20:38

If you have changed mortgage lenders in the last 6 years you would have been charged an exit fee.

This should have been £50 but many banks/building societies charged up to £300. This has now been officially declared out of order and a phone call to your previous dealer will give you back anything you paid over the £50 plus interest.

It was that Martin money man on GMTV this morning who said all this and would you believe, one phone call to the Woolwich and I'm £100 + better off.

No iffs, no butts (like reclaiming bank charges), they just have to give it to you.

Tell everyone - I'm all for the small guy getting justice over the big ones!

OP posts:
Flumpybumpy · 15/05/2007 13:07

Here is the freefone number for all Barclays and Woolwich mortgages 0800 023 4180. This number has been set up for the exit fee refunds ONLY.

However, if you paid £195 as your exit fee they are not going to refund as I was told 'the £50 is only an advisory amount and we are not prepared to refund until it becomes compulsory!'

If anyone does have any luck with this lender then please let me know.

FB x

hana · 16/05/2007 12:57

bump

am still chuffed with my refund....!!

DrNortherner · 16/05/2007 19:52

I got a cheque i the post today for £130 from Skipton BS. Only called them on Monday! How good is that?

Thanks for starting this thread

barbamama · 24/05/2007 11:54

For any Nationwide customers - just had my £90 refunded. Had to write in and phone them to remind them but didn't query it.

JustBonnie · 24/05/2007 12:05

I had to pay over 2k to redeem my nationwide 5 yr fixed mortgage last year. Needed to move house but they wouldn't do the self cert mortgage we needed as our situation had changed and hubby was self employed. Would we be able to get any of this back?

Racers · 24/05/2007 12:12

We also got our cheque this morning (Halifax £100) following a phone call about a week ago. Great stuff!

barbamama · 24/05/2007 14:24

No that sounds like a redemption charge - we had to pay that too - that is when you redeem the mortgage early and is legitimate apparently. What we are talking about is the administration charge / exit fee that they charge you to redeem the mortgage irrespective of whether or not it is early - normally £100 or so. You were probably charged this admin fee as well as the early redemption charge so you should be able to claim that back. I asked them to send me a mortgage statement showing all costs associated with redeeming the mortgage and it is listed as Redemtion Expense £90 which I got back using the letter from the website on this thread and Early Repayment Charge £1000's which you can't get back.

MamaG · 24/05/2007 14:31

ooh am onto Halifax now...

MamaG · 24/05/2007 14:34

I'm getting £75 back! Thanks soooo much for this emmatomATO, I'm thrilled

All done in 2 minutes over the phone too!

MamaG · 24/05/2007 14:35

hang on, hang on! Chap on phone just said he'll check back further and I'm entitled to another £50!

MamaG · 24/05/2007 14:36

Just checked futher back.......another £10

MamaG · 24/05/2007 14:47

bump

barbamama · 24/05/2007 17:01

Good one mamaG - it feels like getting free money!!

MamaG · 26/05/2007 09:38

bump in case anybody hasn't done this yet...

ScottishMummy · 26/05/2007 09:54

ohmygawd ta for steer

ZipadiSuzy · 28/05/2007 23:40

Thanks for the tip, I'll be phoning Birmingham Midshires and Cornhill tomorrow, wish me luck! can't wait

DelGirl · 31/05/2007 12:25

I misread it and thought they couldn't charge them at all There was me thinking i'll get back hundreds (3 companies) Have ended up with £35, but thank you that's better than a kick in the teeth! 1 won't refund and the other I need to write in but I think I probably won't get anything from them as it was 'only' £90 anyway.

ZipadiSuzy · 06/06/2007 23:31

Thanks, £100 on its way to us from Birmingham Midshires, now just got to try Cornhill!

Twinklemegan · 06/06/2007 23:40

Thanks, you just reminded me.

ZipadiSuzy · 18/06/2007 14:39

.

hetty74 · 23/06/2007 10:25

Greta stuff. £40 refund from the Woolwich, no hassle just a quick phone call. A&L and Norwich & Peterborough sending out letters. Just got Legal and General to call . Thanks for this thread

daisyboo · 23/06/2007 10:47

is this list of lenders exhaustive? my mortgage was with lloyds tsb and i repaid it 5 years ago....think i paid about £350

MamaMaiasaura · 23/06/2007 10:50

DP was charged £300 exit fee by them even tho he only changed mortage but stayed with firm. Will he be able to get this back then?

MamaMaiasaura · 23/06/2007 10:57

just checked statement and was £400

ZipadiSuzy · 23/06/2007 13:17

awen - go back to post of 14th May by Jules and you'll see a link of what to do, thats how I got mine back, or just phone your ex-lender! good luck you should get most of that back, ooooh I feel an ice-cream holiday with that refund!