First Direct Banking - good?

[yummycake123]

I'm thinking of switching bank accounts from Lloyds to First Direct.
I've read really good reviews about First Direct, and they offer free overdraft up to £200 I think. Currently I pay £6/month for my authorised overdraft.
Are they as good as they say they are?

I've banked with them for over 20 years and have a mortgage with them too. They are fab. The online banking is very user friendly and you can always get through on the phone. I wouldn't switch.

They are fantastic. You won't regret it . Excellent service

I've banked with them for years. They're great - very human.

Absolutely bloody awesome. And I am v cynical

I used to be with them and they were fantastic. Although it really threw me the first time that I rung them as a person actually answered the phone rather than the normal push 1 for this and 2 for that. I only changed because I needed to pay money in on a regular basis so needed a branch. Would go back in a heartbeat.

Very good for us too.

I would definitely recommend them. I've been using them for about 15 years now.

They're excellent. I wouldn't bank with anyone else now

Another happy customer of over 20 years here.

I've been with them for about 30 years, really helpful and always someone on the phone when you need to sort something. They approached me in suggesting I was owed PPI money.

I'm a cynical old cow and I can't recommend them enough, it's a great bank and I'll never leave.

Great customer service. Very helpful and actually do what they say they will do! I've been with them since they started.

I have banked with them for over 20 years too. Have never regretted it. Excellent phone service. Easy online banking. Great security levels.

Been with them since they started and can totally recommend.

Worth checking on Moneysavingexpert as sure there was a switch offer of £150 recently. I moved to M&S and got £200 on an M&S gift card. Just have to have 2 direct debits and £1000 going in each month.

Excellent service - been with them about 25 years.

Great bank, also been with them for more than 25 years.

We love them too and have just taken out a 10 year fix on a mortgage as well.You can pay money in at HSBC branches if you need to.

Another very satisfied very long term FD customer. (I know I've been with them 25 years at least because they sent me a card ). It's pretty unusual to get such overwhelmingly positive reviews for a bank. There's got to be something in it.

I've been with them since before 1993, I don't remember when I moved to them. They have been really good throughout.

@MayhemandMadness01 - you can pay in to First Direct at all HSBC branches.

I think they need to see this thread. We're all so happy!

Another switcher here - I got paid to switch and it went through 100% perfectly much to my surprise. I like the online banking app for iPhone and have also found no difficulty calling them whatsoever (again another huge surprise!)

I rang FD tonight. I need a loan for a car (possibly) or I might go for a stop gap car. I got very straight forward information about the loans available and mentioned this thread too!

Also pretty Sure you can pay ino at post office if you have one near. unlikely