Following my previous post about my tax credits claim being closed, I submitted a request for a mandatory reconsideration. To summarise, they think a tenant who lived at the property prior to me moving in still lives here which is not true and I've sent all the documents they have requested to reflect this.
What I didn't realise is that this information would then be passed to the Housing Benefits team and subsequently my claim for HB has now also been suspended!
I spoke with the tax credits office and they explained they have received my information and that the mandatory reconsideration team are pretty up to date with their work but couldn't provide me with any timescales.
I get paid on Friday so that will cover my rent however, am currently on emergency electric and bed to pay gas, water , tv license etc and I'm stuck and don't know what to do!
My child's nursery have given me a voucher for the local food bank which is a great help (I'm also 31 weeks pregnant) and this could not have happened at a worse time!
I feel like a complete and utter failure and have no family support in RL!
Not looking for sympathy just wondered if anyone else has been in this situation and what happens? Christmas is cancelled as far as I'm concerned as that is not a priority.