I moved out of a rented place on the 1st July this year. Had independent inventory done with Gas and Electricity readings. I sent these off to the supplier, received a final bill for £84.97 which I paid.
My account was in credit so they refunded me the excess. I cancelled my Direct Debit.
2 days ago I get a credit collection agency tell me I owe energy supplier £36.84
When I phoned energy supplier they said they were given meter readings on the 15th by Landlord before new tenants moved in.
I have sent them proof I moved out on the 1st and sent the inventory report with meter readings.
They sent me this bill, but I don't understand it? Can anyone explain where they are getting the £36 from?