Frustrated mother of 18 year old, trying to guide him through claiming for benefits now that he has finished college. He has successfully applied for an apprenticeship that starts at the beginning of Sept, but I believe he may be entitled to financial support over the summer holidays and during his apprenticeship. We have been away on holiday so only just trying to get round to applying for benefits.
However the gov.uk website is a nightmare and is sending us all over the place.
Started claim for JSA. First it asked for postcode and told us he was in an area that's started on Universal Credit [UC] so it redirected us there.
Started again only to be told that the postcode isn't in the UC credit area and to apply for JSA! We are going round in circles!
Any ideas how he applies please? We can't call the jobcentre direct as the 0845 number we found doesn't ring through! Hence trying to do it online.