I have already read reports where people have ordered from LTW, money has been taken, but goods have not been received. That simply wouldn't happen with a regular supermarket, no matter how to try to spin it
You are joking surely? I have read bloody loads of threads on MN where supermarket deliveries don't appear or are cancelled, then they're told their money will be back within 7-10 days and the like.
I've heard on plenty of late deliveries in the past couple of weeks, with people being compensated with vouchers. Problems with their delivery company etc. Not heard of one non-delivery though.