I received a letter four weeks ago claiming that I had council tax overpaid as they said my partner was working - he wasn't and we have disputed. We have visited the council put in documents and evidence and they said it would be reviewed but there is a back log so it's taking some time.
Today we received another letter saying it needs to be paid in 5 days or else we will receive a court summons. My partner rung the council who said the full amount needs to be paid by then or else we will end up in court, if it turns out they were wrong then it will get repaid back to us.
Any advice? We can't afford to pay the full amount, they won't accept a payment plan and the thought of a court summons is filling me with dread. We've never been in this situation so not sure what to do or what to expect