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Original poster

someones cloned my credit card and put £6000 on it

14 replies

JunkInMyTrunk · 08/12/2006 13:20

Just found out my cc has been cloned/stolen and now has £6000 on it.
Bank are investsigating and reported to police.
Really scared they won't be able to find out who's doing it.
Going to check cctv for each transaction....how long to shops and town centress keep cctv footage for?

Really really stressed

OP posts:
handlemecarefully · 08/12/2006 13:31

It's horrible but try not to worry. It won't be your financial loss in these circumstances - the bank will have to cover it

jurathernothavesprouts · 08/12/2006 13:33

This reply has been deleted

Message withdrawn at poster's request.

jurathernothavesprouts · 08/12/2006 13:33

This reply has been deleted

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janinlondon · 08/12/2006 13:33

"Cloned/stolen" - sorry, I think there is an important difference here. Which was it? If it was stolen, had you already reported it?

Beabea · 08/12/2006 13:38

We had £3000 stolen in the same way. Suits paid for near Harrods. We never had to pay up. Not sure what happened. You aren't liable though.

Original poster
JunkInMyTrunk · 08/12/2006 15:46

sorry but not ssure. the actual card was not stolen. what i means is the detail have beenn cloned/stolen.
but does anyone know how long cctv is kept for in stores

OP posts:
DizzyBinterWonderland · 08/12/2006 15:48

i've worked in several places with cctv, has ranged from 2 weeks to 2 months.

honestly don't worry. you won't have to pay up.

Original poster
JunkInMyTrunk · 08/12/2006 15:50

but how do i prove it wasnt me?
sorry if i'm being really stupid but i'm scared sh*tless....

and anyone that knowss me knowss i never swear, thats how scared i am!

OP posts:
DizzyBinterWonderland · 08/12/2006 15:53

i used to be a bank manager. this sort of thing happens all the time. the cr card co has a fraus team who are expert at deciding when things are fraudulent. cctv is really neither here nor there.

MrsMaloryTowers · 08/12/2006 15:57

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Original poster
JunkInMyTrunk · 08/12/2006 16:07

think its been going on for 6 months or more. not been receiving statements altho they've been sent and a lot of other mail has gone missing, so might be someone at delivery office.

so how do they decide whats fraudulant?

OP posts:
Original poster
JunkInMyTrunk · 08/12/2006 16:19

someone please reassure anout the whole process.......PLEASE

OP posts:
DizzyBinterWonderland · 08/12/2006 16:31

it depends on the bank. please try not to panic. can you ring the fraud team? have they given you a contact? ask them what their process is.

MrsMaloryTowers · 08/12/2006 19:14

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