Hi has this happened to anyone else and what did you do or what do you suggest I do?
I sold a coat on eBay at the end of august, got the In mypaypal account and sent the coat off to the buyer on 1st sept I tracked it with Royal Mail. I emailed the buyer to tell her I'd Sent it to her and had a friendly email back. All good so far, then last weekend paypal emailed me to say the buyers bank had requested the money be returned to her account. I emailed the buyer to ask her if she knew why and she clamed not to know and promised to contact her bank. We sent emails to and fro over the weekend andshethen told me her bank had lifted the restriction and the money wouldbe back in my paypal acc.
I checked my bank acc today and the money has been taken out of my acc so I rang paypal who said the case isnt resolved!! And the buyers payment was an unauthorised withdrawal from her bank!
Not only that, but last week before this blew up I threw the post office receipt out, so I've no proof of postage!! I searched the history on my computer in case I froundthe tracking number there and it doesn't go back far ebough.
So...... What can I do? am I out of pocket, does she get a free coat??