So after saying they'd ring, then not doing so and giving 2 contradictory excuses, Santander is due to ring us next week. We are trying to borrow £30 000 for a loft extension. That's about 60% of our joint yearly income, we are absolutely confident we can make the repayments. We have no mortgage and reasonable expenditure. We don;t even have a car. We have already provided lots of info re income, expenditure etc. They say the interview will last 3 hours (!) and want to talk about our "life plans".
Anyone had one of these telephone interviews. How should I play it?