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Money matters

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Debit card refund

3 replies

birdybirdy21 · 07/12/2013 09:44

Last Saturday my 'D' P hired me an executive car for my birthday. I was furious because it cost a lot of money that we do not have what with Christmas and being 8 months pregnant me not at work etc.

The rental company who are not well known are sat on our £750 deposit. We handed the car back in perfect condition refuelled on Monday morning last week. They claim that they sent a refund on Thursday morning but there is nothing in my bank account yet. I really need this money back and I have an awful feeling that they are going to scam us.

What should I do? Should I wait until Monday? I've read about intinatating chargeback via our bank (he paid for it on a debit card ??) really stressing about this and bloody angry about it! Thanks

OP posts:
RandallFloyd · 07/12/2013 09:58

If they did it on Thursday morning it will probably be Monday or at the latest Tuesday before it eill be completed.

Refunds generally take 2-3 working days. That's standard for retailers.

You'd need to wait at least 7 days before your bank would even consider a chargeback claim.

ilovepowerhoop · 07/12/2013 09:59

refunds are not instant and it does take a few days to get it back

birdybirdy21 · 07/12/2013 10:16

Ok cheers. Best hold my horses!

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