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Warning when switching energy suppliers

7 replies

HH70 · 05/11/2013 12:21

Remember to double check you have cancelled all Standing Orders and Direct Debits.
We switched from E.On SIX years ago and I have just discovered they have continued to take money from our account all this time.
Not only have they said I am not entitled to compensation - they still have not refunded my money which is now some £6,000!!!

OP posts:
DeathByLaundry · 05/11/2013 12:25

How on earth could you not notice for 6 years? Shock

duckyfuzz · 05/11/2013 12:35

What she said!

LadyKooKoo · 05/11/2013 12:45

What they said!

RevelsRoulette · 05/11/2013 12:47

Bloody hell. It took you six years to notice? I'm a bit jealous that you have so much money you didn't notice this for 6 years Grin

But seriously, I'd be contacting the CAB and getting them to help get your money back and push for a payment for interest or something.

okthen · 05/11/2013 12:49

Maybe try contacting a consumer programme eg You & Yours (radio 4) or Rip Off Britain (BBC1)?

CogitoErgoSometimes · 05/11/2013 14:32

Contact the ombudsman to get your money refunded and please check your accounts much more regularly than every six years....

AchyFox · 15/11/2013 13:38

Can I supply you with some energy ? Grin

You should get interest of £500+.

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