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hi all first post here :) re tesco grocery shopping hell

1 reply

ilovebeingamum26 · 22/09/2013 11:32

hi well yesterday i did a food shop online checked the bank and the exact ammount had come out of my bank i no this because its all i had in there bar about £4 pounds anyway shopping booked between 10am and 11am ,fast forward to this morning five to 11 i get a call of tesco telling me they couldnt get the money so my orders cancelled the thing is they have got the money the bank said they cant see it on the system yet but that ammount it pending to go out and will clear tommorow so spoke to tesco customer service who told me my shopping was a lot more than my order confirmation says it is and he also said my coupon they only take the value of that of after ive paid .
Im now left with no food at all and no money to feed me and my son im so angry !!! ive just started a new job and have no money coming in bar child benefit every tuesday which i use to pay dinner money .my paydday from work is the middle of october i dont no how im going to manage any body else had this im litterally left with nothing tesco are saying it could take 14 days plus to be 'investigated' xx

AmyMumsnet · 23/09/2013 14:48

Hi there,

Thanks for your reports.

As per our usual procedure, we do advise all our members to be aware that not everyone on t'internet is who they say they are, and that, although we're awed daily by the astonishing support our members give each other through life's trickier twists and turns, we'd always caution anyone never to give more of themselves to another poster, emotionally or financially, than they can afford to spare.

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