I bought a pushchair on a website - ever since I have had it it has steered to the right. I have tried to fix it, but can't. Now the website have said that if I box it and send it back to them, they will send it to the manufacturers to be repaired. I can't do without a pushchair - and don't see why I should have any hassle for something that isn't my fault. Can I insist that the website company give me a replacement (my contract is with them after all not the manufacturer). Can I insist on a refund?
I was a lawyer(but knew nothing about consumer rights), but my brain has turned to mush after 2 years of sahm-dom 
I do have a vague recollection that if a good isn't fit for its purpose you can get your money back - is this right?