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Customer Compliance Officer???

5 replies

mummyknew · 11/04/2011 15:56

I have just received a letter from the DWP saying I have to come for an interview with a customer compliance officer. I have done some research but most state that it is about fraud.
Fraud, I have not done anything wrong to my knowledge. Friends have said it might be that someone has told them that my ex lives with me........ which is all lies. Yes my ex visits but that is because we have children together but he never stays over, justs visits most days after work and has them over his at the weekend. Sometimes he takes the kids to school in the morning on his way to work. I must admit he did stay over on christmas day but that was only because he had too much to drink and he would be over the limit.
The only other reason why I might have to go is because I missed a Work Focused Interview about a month ago. I never received the letters saying I had an appointment with them the only reason I found out was because my benefit got reduced and when I rang them to ask why, that is when they told me about missing the appointments. I have now been for this appointment and my benefit is now back up to normal.
Could this be the reason why I might have to go?
I cannot stop thinking that someone is out to make me seem like a bad person. Has anyone else been to one of these interviews before?

OP posts:
mummyknew · 11/04/2011 16:01

Sorry Posted in wrong forum.

OP posts:
KatieScarlett2833 · 11/04/2011 16:05

Whenever you miss a WFI and don't get in touch within 5 days, you get a sanction and a letter from Compliance. Every single time.

I knows these things because I refer them because a big boy told me.

GypsyMoth · 11/04/2011 16:07

but she did get in touch.....and resolved it?

KatieScarlett2833 · 11/04/2011 16:13

Matters not, must have a backlog.

mummyknew · 11/04/2011 16:22

No i didn't get in touch within 5 days as I never knew I had this appointment until my benefits got reduced and I rang the DWP to ask why and they told me it is because I have missed my WFI. I got straight on the phone to make a new appointment which I went to the next day so it all got resolved but now I have this letter to go and see a customer compliance officer.

This meeting with the customer compliance officer could be because i missed my WFI appointment?

OP posts:
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