When I've totally forgotten the password 
We aren't even using the SIMs any more so 2x£15 comes out each month. Tried phoning up but without password I couldn't get any further!
I don't want to cancel the direct debit as I know that can lead to credit problems etc, DH had to do that with Virgin when they messed up a different bill...
Argh! I'm so useless at all this, WTF do I do? 