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Baby Time London

3 replies

E285 · 25/11/2010 12:16

Just wanted to let everyone know about the problems i've had with BabyTime London - an online company selling baby things - and it's not just me, there are others....

I placed an order several weeks ago for two car seats online - paid over £270 which was taken immediately and still haven't received them. I've emailed several times and never got a response and the phone is permanently engaged so i can't even discuss it.

That's when i typed them into google and found a forum with lots of other people saying the same thing! Bizarely, there's someone on that forum fending off & organising refunds on behalf of Baby Time, but they seem to have disappeared. Why they can't answer the phone or email directly i'll never know, but thought i'd warn as many people as i can. Loosing money this close to christmas is no joke!

If like me you're already waiting for an order that's not arrived, then consider contacting your card company to start a dispute.

OP posts:
hackneyzoo · 06/12/2010 21:05

Please could you let me knwo the forum and the outcome. I ordered from Baby Time over trwo weeks ago and have heard nothing, no one has responded to my enquiries or emails. I needed the baby seats I ordered urgently and am now out of pocket...with no seats! I paid by debit card so don't know if that will be covered.

preghead · 22/02/2011 00:09

Same thing here, it's a fraud, see this link for what you need to do to get a refund: www.babyandbump.com/reviews/517664-warning-don-t-buy-babytime-london-aka-baby-time-london-aka-babytime-welling.html

Gster · 02/03/2011 09:26

Reminds me of a company called Two Left Feet. I like many others placed orders that never turned up as the DCs due date came up

These people should be tared and feathered and put in stocks.

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