Seems I have more chance of meeting the Pope than speaking to someone on tax credits line!!

[Curiousmama]

Been ringing and ringing to tell them my change in circumstances and it just keeps saying sorry we're busy ring back

And it's an 0845 number so I don't get it free.

I got through to housing very easily. Need to contact Income support next .... not expecting much joy there either?

it's busy at this time of day, you're better off ringing after 6pm when agents aren't jumping the queue on the agent fast lines.

Jeez. I've been trying to get the Pope all bloody day and all I get is Tracey from Papal Tax Credits.

You have nothing to complain about

Seriously though, can you email them? Or is that like emailing the black hole of doom?

don't think I can email them but I'll check.

gillybean2 thanks for the tip.