kids-castles.com - Birmingham. If you are thinking of planning a birthday party or an event please avoid this company. Their tag line is 'Take the stress out of your party! Let us take some of the stress out of your party or event by making Kids Castles your number one choice for bouncy castle hire in Birmingham. We will deliver and set up your equipment then pack away again at the end of the day, so all you have to do is enjoy the fun'. However we were seriously let down - they were not professional, not on time, not reliable and not honest. They turned up over an hour and a half late! With no phonecall to say they were running late - we had to phone them! When they did eventually turn up the manager was not friendly nor apologetic and did not seem to understand that he had let us down. A slide which was not safe as it landed on a hard church hall floor. When we asked him whether he had a mat he said no and so we had to take it down as the children were not safe using it. Then to add insult to injury he told us that he did not have the party bags we had paid for. Avoid the stress by not using this company!