DH and I moved from UK to Singapore and used Crown.
Only 1 glass and 1 tatty IKEA shoe board were broken. Apart from that they packed well enough but make sure you & your DH watch over them like hawks!! Two pairs of my beautiful leather boots had the shaft wound around the heels and some of the leather is badly scratched now. They weren't exactly worth £30,- IYKWIM.
It took them 5 weeks to get the stuff out here and customs was cleared very quickly (2 days).
Then, on the day we expected them they were bang on time, we witnessed opening of the container...then the chaos was unleashed. All 12 men kept dragging in pieces of furniture, numbered boxes and small items in a neverending stream. DH ticked off each box number while I directed them where to put stuff. Within 4 hours the empty 'nursery' was filled up with boxes while in the kitchen a lady and our maid struggled to make sense of where to put what.
DH and I had wished they could have allowed us 2 minutes per box to determine where what should go. But they didn't, they just kept bringing in more until the container was empty. Some boxes were unwrapped by them but most of the stuff in the nursery was there until a month later (1 week ago) which left me at 35 weeks pregnant to carry bits and bops. Now I feel like my fanjo is about to fall out
The handiman service was offered to us, we agreed and the guys came 2 days later, only to leave again after 4h despite the previously agreed 6. Some pictures and ornaments are not up yet and the guy (even though he was very good) made us the sneaky offer to come back in 'his own time'...and get paid in cash under the hand IYSWIM. This service was supposed to be free.
We're still waiting for Crown contractors to come in and polish the floor and repair the marble where they scratched and plonked stuff down. Also, and more worryingly I may add: 2 boxes have 'disappeared'...we are still trying to track them. It's frustrating. The girls who take care of clients here are nice, but at the end of the day: our belongings don't get repaired just because they're being pleasant. I'd rather have them spring to action than ask me how I'm doing today.
The long and short of it is: moving is shite. Moving companies are generally a bit careless, I mean, it's not their stuff they're moving.