Hi all
I ordered some window blinds via amazon, for a total of £150
Unfortunately they were made to order and I ordered the wrong size
According to government website the customer can cancel an online order within 14 days of receiving it, and the seller has to offer a refund.
When I contacted the seller they said I cannot cancel or get a refund because they are made to order and it was my fault I ordered the wrong size.
On the amazon website it says the item is not eligible for refund.
Is this correct?