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Online returns policy for sale items

3 replies

ChickenAndHamPie · 10/01/2024 21:50

Just want to check I'm reading the Sale of Goods Act correctly please.
Company is called Boody. Not used them before but liked the look of their leggings. Supposed to be an ethical company.
Return policy states:Please note, we do not accept returns on any intimate underwear, bodysuits or final sale items. Do I not have 14 days to return items even if they are in a sale? It's a hoodie that I want to return.
Really cross as some of the items are lovely but the hoodie does not fit me at all.
Thanks

OP posts:
prh47bridge · 10/01/2024 23:15

The Sale of Goods Act no longer applies. The relevant legislation is the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Under this, you have the right to cancel for 14 days after the goods are delivered even if the goods are in a sale.

babysensoryclass · 11/01/2024 00:59

Assuming you purchased online OP?

babysensoryclass · 11/01/2024 01:08

Ignore that post

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